Customer Relationship Management
CRM Software performs an important role in the marketing approach of today’s business as it plays the simple and flexible role that helps the management to operate our business consistently and more efficiently.
Sixth Star technologies offer the CRM software that comprises a large set of applications and tools that help you to communicate and coordinate well with your dealers, managing clients data, keep track of maintenance, and also supervises the employee, vendor, and business partner relationship.
We provide CRM service that consolidate your third-party applications and social network on a single platform, which makes it to reach easily and manages your online reputations. We also promote market analytics, assist suitable strategy building and assure the high quality services.
Our CRM Software Features
There are different features indulged in the CRM developed by Sixth Star Technologies that makes you to manage task easily, customizes your business growth, schedules your task, immediate action for customer complaints and feedback management.
Contact Center Management
Sixth Star technologies provide INTACT CRM software on the cloud that helps salesforce automation, maintain customer information, receive online customer complaints and allows complaints to concerned branches for further action.
Sales Force Automation Software
It verifies potential client tracking through various stages, setting for marketing executives, gets inquiries from potential and existing customers, pre and post sales activities, Scheduling sales calls & tracking expenses.
Lead Management
We ensure to drive your sale with the effective lead management by converting a lead into a potential buyer that mainly depend upon effective communication and nurturing the customer.
Campaign Management
We have capability of creating campaign for your business to improve sales, marketing activities or other updates that are provided to customers. This campaign should run by email or SMS.
Asset Management
Our CRM software not only focuses on customers but also their products, use and development. This module help you to record warranty status of each product sold to the customer.
Service-Support Management
Our CRM software helps to manage spares and consumables for effective sales which is most important for organization. The spare management system oversee inventory and generate alarm about availability of spares.
AMC Management
Our AMC management module assist you in reading the pre-sales behaviour which improves the company for getting customers, post-sales behaviour helps in retaining them. These powerful management paved the way to succeed in your business.
Loyalty Program
This program has an extensive features that can be developed and managed for your company and existing customers that manages redeem point’s, direct mailing action and EDM activities.