Sixth Star Technologies

Customer Relationship Management

CRM Build a cozy and everlasting relationship with your customers with our CRM software.

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crm software provider in chennai

CRM Software Service Provider in Chennai

CRM Software Provider in Chennai performs an important role in the marketing approach of today’s business as it plays the simple and flexible role that helps the management to operate our business consistently and more efficiently.

Sixth Star Technologies offers CRM software in Chennai that comprises a large set of applications and tools that help you to communicate and coordinate well with your dealers, manage client data, keep track of maintenance, and supervise the employee, vendor, and business partner relationship.

We provide a CRM service that consolidates your third-party applications and social network on a single platform, which makes it easy to reach and manage your online reputation. We also promote market analytics, assist in suitable strategy building, and assure high-quality services.

Our CRM Software Features

There are different features indulged in the CRM developed by Sixth Star Technologies that allow you to manage task easily, customizes your business growth, schedules your task, and take immediate action for customer complaints and feedback management.

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Contact Center Management

Sixth Star technologies provide INTACT CRM software on the cloud that helps salesforce automation, maintains customer information, receives online customer complaints, and allows complaints to concerned branches for further action.

Sales Force Automation Software

It verifies potential client tracking through various stages, setting for marketing executives, getting inquiries from potential and existing customers, pre and post-sales activities, Scheduling sales calls & tracking expenses

Lead Management

We ensure to drive your sale with effective lead management by converting a lead into a potential buyer that mainly depends upon effective communication and nurturing the customer.

Campaign Management

We have the capability of creating campaigns for your business to improve sales, marketing activities, or other updates that are provided to customers. This campaign should be run by email or SMS.

Asset Management

Our CRM software not only focuses on customers but also their products, use, and development. This module helps you to record the warranty status of each product sold to the customer.

Service-Support Management

It helps to manage spares and consumables for effective sales which is most important for organizations. The spare management system oversees inventory and generates alarms about the availability of spares.

AMC Management

Our AMC management module assists you in reading the pre-sales behavior which improves the company for getting customers, post-sales behavior helps in retaining them. This powerful management paved the way to succeed in your business.

Loyalty Program

This program has extensive features that can be developed and managed for your company and existing customers that manage redeem points, direct mailing action, and EDM activities

What does our CRM do?

Customer Relationship Management

Customer Relationship Management (CRM) is a technology and strategy for managing and organising interactions with current and prospective customers.

Here are some of the most common things CRMs do:

  • Save client contact information such as name, email address, phone number, and so on.
  • Keep track of all contact with customers, including phone calls, emails, and meetings.
  • Automate tasks such as emailing and booking appointments.
  • Track leads, proposals, quotes, and other sales possibilities
  • Reports and analytics should be provided: Track key performance indicators (KPIs) and learn about customer behaviour.
  • Improve customer service by resolving concerns in a timely and effective manner.
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